Equipping a mobile workforce with the right devices and keeping them secure. Iris Waves delivers procurement, provisioning, unified endpoint management and managed support across Apple, Samsung and Microsoft ecosystems.
Everything between a user opening a box and a device being securely retired is handled under one team and one policy.
Right-sized laptops, tablets and smartphones from Apple, Samsung and Microsoft, configured with your apps and policies before they reach the user.
A single console to enrol, configure and secure every device, whether company-owned or bring-your-own.
Employees reach enterprise apps and data from anywhere without exposing the network or the data behind it.
Workplace tooling that keeps distributed teams connected and productive on any device.
Predictable device lifecycles with fast replacement, repair and refresh so users lose less time.
A responsive help desk and field-support model for device, application and access issues.
A layered design that separates devices, management, identity and applications so each can evolve without breaking the others.
Business apps, email and collaboration tools delivered securely to every device, with managed app catalogues and consistent user experience.
Strong identity, multi-factor authentication and conditional access that decide who and which device may reach each application.
One management plane for enrolment, policy, compliance and updates across laptops, tablets and smartphones.
Apple, Samsung and Microsoft hardware supplied, configured, supported and refreshed under defined warranty and service terms.
How each part of the mobility stack is scoped and where it fits.
| Domain | Platform / Partner | Scope | Typical Environment |
|---|---|---|---|
| Apple Apple |
iPhone, iPad & Mac Deployments Zero-touch ready |
|
Executives, field teams, creative and design groups. |
| Android Samsung |
Galaxy Phones, Tablets & Rugged Devices Enterprise-managed Android |
|
Field force, logistics, retail and frontline operations. |
| Windows Microsoft |
Windows Devices & Microsoft 365 Modern workplace |
|
Knowledge workers, branch offices and hybrid teams. |
| Management UEM Platform |
Unified Endpoint Management One policy, many devices |
|
Any organisation managing a mixed fleet of devices. |
A predictable four-phase method that gets devices to users quickly without compromising policy or security.
We review the current device estate, user personas, applications and security needs, then agree the policy and platform choices.
The management platform, identity controls and app catalogue are configured and tested with a small pilot group.
Devices are sourced, configured and delivered in waves, with zero-touch enrolment and clear onboarding support for users.
The service desk, warranty handling and refresh planning take over, with regular reports to IT leadership.
Different roles need different devices and controls. These are the common scenarios we design for.
Managed laptops with cloud-based provisioning, strong identity and collaboration tools so teams are productive in the office and outside it.
Purpose-configured phones and tablets with only the apps a role needs, remote support and quick replacement when a device fails.
Premium devices with strong yet unobtrusive protection, priority support and seamless access to email and documents.
Work and personal data are kept separate, so corporate information stays protected without monitoring personal use.
Why central management lowers risk and support effort over the device lifecycle.
| Evaluation Metric | Unmanaged or Ad Hoc Devices | Iris Waves Approach |
|---|---|---|
| Security Posture | Devices configured individually, with inconsistent protection and no remote control. | Uniform policy, enforced encryption and remote lock or wipe for every device. |
| User Onboarding | Manual setup by IT, taking hours per user. | Zero-touch enrolment so devices are ready on first boot. |
| Support Effort | Frequent tickets and long resolution times. | Tiered service desk with defined targets and field support. |
| Visibility | No reliable inventory or compliance data. | Live inventory, compliance and usage reporting. |
| Lifecycle Cost | Devices kept too long or replaced unplanned. | Planned refresh, warranty management and secure retirement. |
Direct answers to common questions when planning an enterprise mobility programme.
Yes. A unified endpoint management platform lets us apply consistent policy across all three ecosystems from one console, with platform-specific controls where needed.
We set up a BYOD policy with a separate work profile or managed apps, so company data is protected and can be removed without touching personal content.
The device can be locked or wiped remotely, access tokens can be revoked and a replacement can be provisioned quickly through the zero-touch process.
Yes. We manage warranty claims, swap support and replacement logistics so users are back on a working device with minimal downtime.
Talk to our mobility architects. We will review your device estate, recommend a platform and policy, and outline a phased rollout with support.